No refund policy (was told by one support tech that it was 30 days and another told me they actually don't have one even if the product does not function 3. Ease of data migration from InspectIt software was falsely advertised. That being said, beware and take this into consideration: 1. The IT techs at HIP did try several methods, were responsive, and they gave it a good effort however were not able to deliver a solution. I was not able to access the software and can only comment on the initial migration CONSĪdvertised as a seamless data and template transfer between InspectIt (an AHIT sponsored proprietary software) to the HIP software was false. The end result for me was that after spending months trying to get HIP to help with this, I spent $450 for the software, $50 a month for their recurring charges over a 6 month period for $300, and a loss 6 inspections at an average of $400 each. If you are an inspector, you understand just how much time it takes to do this. The advertising that hooked me into buying the software was HIP's promise that it would be a seamless data transfer so I would not have to spend several days setting up comments and the templates from scratch.
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